FULFILLMENT
MULTIPLE PLATFORMS
INVENTORY CONTROL
DROP SHIPMENTS
CUSTOMER SERVICE
QUALITY CONTROL
STORE MAINTENANCE
PICK, PACK, SHIP
MONTHLY REPORTING
STOCK INS
We take a personal approach to our client management. You will have an assigned point of contact that will walk you through the entire process and stay with you for the lifetime of your contract. They will be able to help you navigate the complex operations of your e-commerce store to maximize sales, customer satisfaction and marketing to generate the best results. Your dedicated client manager will tailor our services to your unique needs.
We utilize top-of-the-line shipping and inventory software to hold stock for our clients. Our 30,000-square-foot warehouse offers ample space for online stores of all sizes. Every garment gets folded and bagged, and every item gets tagged with a unique barcode to ensure the accuracy of our operations. All of your inventory is insured and safely kept in our facility.
We will pick, pack and ship your customers’ orders to your brand standards. We take great pride in packing up your inventory and have a team that quality checks everything received and shipped from the fulfillment center. At FKA if we can’t make it, we’ll take it!
Need a return or exchange? All good! Our customer experience team will handle all of your customer inquiries and needs as if we are your company, to whatever standards you specify.
Want custom packaging? Great! We love a personal touch. Just let your client manager know what you’re looking for and we’ll get it stocked and all of your orders will go out with a branded touch.
Need help setting up your store? We have a team of e-commerce developers that live for it! They are eager to collaborate and passionate about bringing your vision to life. They can assist in design, development, marketing campaigns, product photography, pricing... just about anything you can think of!
Ready to take your e-commerce store to the next level with FKA? Give us a shout and we can help!